Terms & Conditions

Terms of Service

OctaneVPN strives to deliver the very best VPN services and features available. Please review through these terms and conditions and refer to it as necessary to fully understand its provisions before using the services provided by OctaneVPN.  We take your trust seriously and hope you appreciate our efforts to safeguard our systems and provide the best possible user experience.

This agreement, which will be known as 'Agreement', outlines the terms and conditions that apply to users of our VPN and other related services. 'OctaneVPN' will refer to Octane Networks, LLC which operates the site OctaneVPN.com, while 'Customer' will refer to you, the user of our services. By signing up for OctaneVPN services, you acknowledge that you have read this Agreement and that you agree to the terms and conditions that it contains.

Here are our terms:

Lawful Use of Services

To use the services and features of OctaneVPN, you agree to not use our systems, services and/or tools to access, transmit, display or distribute any illegal content. Prohibited includes, and is not limited to, the following:

  • Violates Local, Federal or State Laws

  • Violates Copyright, Trademark, Patent or any other intellectual property rights of third parties, including those of OctaneVPN

  • Child Pornography or material that violates Child Abuse and/or Exploitation Laws.  Posting adult pictures or related content.

  • Viruses that may cause any damage to third parties, including OctaneVPN

  • Harassing, Defamatory, Slanderous or Libelous content, and is otherwise in violation of any laws that is intended to harm or defraud third parties, including OctaneVPN

The services and features provided by OctaneVPN to our subscribers may not be used to perform any illegal or harassing actions including spamming, hacking or behavior that violates local, state or federal laws. The software provided by OctaneVPN services may only be used legally.

OctaneVPN reserves the right to terminate access to any subscriber at its discretion without any prior notice or warning in the event the customer commits any of the violations, or variants of those listed above.

Customer Obligation to Pay for Services

OctaneVPN offers accounts with service periods from a few days to annual terms.Customers agree to allow OctaneVPN to take action to receive payment which may include charging the customers credit card or renewing the subscription through alternate payment methods such as Paypal.  Customers understand and agree that accounts renew at the end of their term unless a cancellation request has been submitted.  If a payment is declined or refused, OctaneVPN may place the customer's account on hold.  OctaneVPN may attempt a charge again in the future for failed or declined payments.

Account Term

Customer's may access the OctaneVPN service as long as their account is in good standing.  Accounts will remain in good standing as long as they are not in violoation of this agreement and payments are made in a timely manner.  Accounts renew automatically at the end of their paid term unless the customer cancels the account before the next renewal date.

Cancellation / Termination

The customer may request cancellation at any time by logging in at our website and using the customer control panel to cancel their service or by emailing [email protected]. Requests to cancel must be submitted and received before the end of customer's current term to prevent payment for another term.  We do not make refunds for prior terms.

Restarting Account

Customers can restart their cancelled or closed OctaneVPN account.  Customers whose account was terminated for violoation of our Terms or other serious issues may not restart their account.  Once customer makes payment and any other open issues are resolved, OctaneVPN will restore and reactivate the customer's account.

Customer Liability and Indemnification

OctaneVPN will not be held responsible or liable for any third party violations of this agreement by its customers. The Customer will hold harmless and indemnify OctaneVPN from damages, liability, claims from third parties, expenses or losses that are the result of the customer's violation of this agreement.  Customer accepts complete responsibility for their actions related to how they use the service provided by OctaneVPN.

Limitation of Liability

OctaneVPN will not be held liable for any damages under any circumstances that are the result of loss of data, use of services or any incidental, punitive or other damages that are in conjuction with this agreement or OctaneVPN services. In any case where OctaneVPN is held liable, no cumulative liability shall exceed the value of the payment customer had made for service.  Customers understand and agree that service is provided on an 'as is' and 'as available' basis.

Agreement in Effect

This agreement becomes immediately effective on the same day that a customerr signs up for any of the paid services on the OctaneVPN website.


Customers agree that OctaneVPN will not be held responsible and will be indemnified from taxes that are the result of the customer's use of the services provided by OctaneVPN. The customer agrees to pay all taxes related to these services which include penalties and interest associated with the customer's use of services or any other costs associated with the customer's use of service.


Any notices or communication that arise from this agreement must be in writing and be mailed to the other party for the appropriate address listed below:

Octane Networks, LLC
713-D E Greenville St #165
Anderson, SC 29621

Any provisions in this agreement that may be found to be invalid under a relevant statute or law will be omitted from these Terms of Services. However, the remainder of the agreement will still remain in effect. This agreement supersedes all previous agreements between the subscriber and OctaneVPN, whether it be written or verbal, related to the material contained in this agreement.

OctaneVPN recognizes that the agreement is created under and governed by the laws of the State of South Carolina in the United States of America.

OctaneVPN reserves the right to change this agreement at any time without notice. If the subscriber continues to use the OctaneVPN services and features after any changes have been made, such continued use is interpreted as an acknowledgement, agreement and acceptance of the change. OctaneVPN recommends that all subscribers regularly visit this page for any changes or modifications to the agreements or any other OctaneVPN policies.